Refund Policy

<h2>Refund Policy</h2> <p><strong>Last Updated:</strong> August 13, 2026</p> <p>Thank you for choosing M-SON AI Academy.</p> <p>Because our course is a digital educational product that may provide immediate access to online lessons, downloadable resources, and other digital materials, we have a specific refund policy for course purchases.</p> <h3>1. Digital Product Nature</h3> <p>Our course is a digital product. Once your payment has been successfully completed, course access and/or digital learning materials may be made available to you.</p> <h3>2. Refund Eligibility</h3> <p>Refund requests may be considered where there is a genuine technical problem that prevents you from accessing the course and we are unable to resolve the problem within a reasonable period.</p> <p>If you experience an access problem, please contact our support team first so that we can investigate and attempt to resolve the issue.</p> <h3>3. Non-Refundable Circumstances</h3> <p>Except where required by applicable law, refunds will generally not be provided simply because:</p> <ul> <li>You changed your mind after purchasing the course</li> <li>You have not watched or completed the course</li> <li>You no longer have time to take the course</li> <li>You expected different results</li> <li>You did not implement the strategies taught in the course</li> <li>You expected guaranteed income or sales</li> <li>You decided that the course is not suitable for you after purchasing it</li> <li>You purchased the course accidentally without first reviewing the course information</li> </ul> <h3>4. Technical Access Problems</h3> <p>If you cannot access your purchased course because of a technical problem with our platform, please contact us with the email address used during purchase and a description of the problem.</p> <p>We will make reasonable efforts to investigate and restore access.</p> <h3>5. Duplicate Payments</h3> <p>If you believe you were charged more than once for the same purchase, contact us with the relevant transaction information so that we can investigate the duplicate transaction.</p> <h3>6. How to Request Assistance</h3> <p>For course access issues, payment issues, or refund-related questions, contact M-SON AI Academy using the support contact information displayed on our website.</p> <p>Please provide your name, email address used during purchase, transaction details where applicable, and a clear description of the issue.</p> <h3>7. Processing of Approved Refunds</h3> <p>Where a refund is approved, the refund will generally be processed through the relevant payment method or payment provider, subject to the provider's processing procedures and timelines.</p> <h3>8. Policy Changes</h3> <p>We may update this Refund Policy from time to time. Any updated version will be published on this page with a revised update date.</p> <h3>9. Contact Us</h3> <p>If you have questions about this Refund Policy, please contact M-SON AI Academy through the support contact information provided on our website.</p>